Terms & Conditions
Welcome to Radiance360. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website (www.radiance360.shop), purchasing our products, or engaging with our services, you agree to be bound by these Terms. Please read them carefully.
1. About Us
Radiance360 is a pharmacist-formulated skincare and haircare brand, combining scientific innovation with proven ingredients to deliver effective, transparent, and result driven solutions.
2. Eligibility
You must be at least 18 years of age to make a purchase on our website. By using our site, you confirm that you meet this requirement.
3. Product Use & Disclaimer
• Our products are for external use only unless explicitly stated.
• Results may vary based on individual skin/hair types, lifestyle, and other variables.
• Information provided on the site is for educational purposes and not a substitute for professional medical advice, diagnosis, or treatment.
• Always perform a patch test before full use.
• Discontinue use and consult a physician if irritation occurs.
4. Medical Disclaimer
While our formulations are science-backed, Radiance360 does not offer medical advice. Consult a dermatologist or healthcare professional before beginning any new skincare or haircare regimen, especially if you have sensitive skin or existing conditions.
5. Orders & Payments
• All orders are subject to availability and confirmation.
• Prices are listed in PKR and are subject to change without notice.
• Payment must be completed at checkout. We accept most major credit/debit cards and secure payment gateways.
6. Shipping & Delivery
• Shipping timelines may vary based on location and logistics.
• Delays may occur due to unforeseen circumstances (e.g., weather, customs, supply chain).
• We are not liable for delays or damages once the package has left our warehouse.
7. Returns & Refunds
• If you are not satisfied with your purchase, you may request a return within 7 days of receipt.
• Returned items must be unused, unopened, and in original packaging.
• Refunds are processed upon inspection of the returned item and may take up to 1-2 working days.
• Shipping charges are non-refundable unless the product was defective or incorrect.
Please refer to our [Returns Policy] for more details.
8. Intellectual Property
All content on this website including but not limited to text, images, branding, logos, graphics, and formulations is the property of Radiance360 and is protected under intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
10. Limitation of Liability
Radiance360 is not liable for:
• Any direct, indirect, or consequential loss or damage arising from your use of the products or website.
• Any allergic reactions, misuse, or adverse effects related to the use of our products.
You agree to use our products responsibly and at your own risk.
11. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site or our products after such changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the honorable court.
13. Contact Us
If you have any questions about these Terms, please contact:
Radiance360 Customer Support
Email: radiannce360@gmail.com
Phone: 03154209361 (Whatsapp)
Address: Infront of awaisia ghousia Mosque, Multan road, Pattoki
Or
Ittefaq Pharmacy near khatam-e- Nabuwat Chowk, Multan road, pattoki
By using Radiance360’s website and purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
